Overview

This notice explains how Subter LLC ("we," "us," or "our") collects, uses, and shares personal information when you use our services.

Key points

• We collect the information you provide (such as email addresses, usernames, and contact preferences).
• We do not collect sensitive personal information or data from third parties.
• We use your information to operate, improve, secure, and communicate about our services.
• We share information only in limited cases, such as business transfers or with service providers under contract.
• You have privacy rights that may vary by location; you can contact us to exercise them.

Information we collect

• Information you provide to us (for example: email address, username, contact preferences).
• Information collected automatically, including IP address, browser/device details, usage logs, and approximate location, mainly for security, analytics, and service operation.

How we use your information

• Create and manage accounts and authentication.
• Deliver and improve the services you request.
• Send administrative messages about products, services, and policy changes.
• Maintain security, prevent fraud, and analyze usage trends.

Sharing your information

• Service providers under written contract.
• Business transfers (e.g., merger or acquisition discussions).
• We do not sell or share personal information for advertising purposes.

Cookies and tracking

We may use cookies, pixels, and similar tools for security, preferences, and analytics (including Google Analytics). You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout and adjust ad settings at https://adssettings.google.com/. Browser controls can limit cookies, but some features may not work without them.

Retention

We keep personal information only as long as needed for the purposes described, then delete or anonymize it. If deletion is not immediately possible (e.g., backups), we isolate the data until removal is possible.

Security

We use organizational and technical measures to protect personal information, but no system is fully secure. Use the services in a secure environment.

Your rights

• Depending on your location, you may request access, correction, deletion, a copy of your data, or withdrawal of consent.
• You may also be able to opt out of targeted advertising or certain profiling.
• We do not currently respond to Do-Not-Track signals because no standard exists.

US residents

Residents of certain states (including CA, CO, CT, DE, FL, IN, IA, KY, MD, MN, MT, NE, NH, NJ, OR, RI, TN, TX, UT, VA) may have additional rights, such as knowing what data is processed, obtaining copies, correcting inaccuracies, requesting deletion, opting out of targeted ads, or limiting sensitive data use.

Exercising your rights

• Submit a data subject access request: DSAR form.
• Email: privacy@heyyo.io.
• We may need to verify your identity and, where allowed, authorize an agent to act on your behalf.

Updates to this notice

We will update this policy as needed to remain compliant. The revised date at the top reflects the latest version.

Contact

Subter LLC
PO Box
Cartersville, VA 23027-9706
United States
Email: privacy@heyyo.io

Review, update, or delete your data

Use the data subject access request link above to review, update, or request deletion of your personal information.